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At The Kids Bedroom Company we hunt down beautiful, high quality gifts and accessories for children. Our products come from all over the world, as far as Australia/New Zealand right back to the best of British. We hope that you enjoy browsing the site and have many hours of enjoyment from purchasing our lovable goods.
We are want our customers to love our product as much as we do. If you need to contact us, please email: firstname.lastname@example.org. Please refer to our returns policy below should you need to. We are always keen to hear ideas and suggestions for products we haven't yet found. Please contact email@example.com if you would like to send a suggestion or get us to stock your products.
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We process payments through PayPal, which means you can pay with all major credit cards (Visa, Mastercard) if you don't already have a PayPal account.
If you would like some of your ordered products to be sent to different delivery addresses please place a separate order for each delivery address. The checkout will remember your personal details, should you choose to leave this option enabled.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
For orders made from the UK or the European Union, 20% VAT is included in the item price. All other orders are VAT free.
The site has full SSL security, so you can browse safely. However, we do not ask you to input any credit card information on our site - all payments are handled securely through PayPal.
All products sold by The Kids Bedroom Company come with a money back satisfaction guarantee. Therefore, if for any reason you are not happy with your order or a product, simply return it to us within 60 days of receipt for a full refund of the goods value. We regret that personalised products unless defective cannot be returned, we also cannot accept returns for hair accessories for hygiene reasons.
Products should be in their original unit packaging and re-saleable condition. This is in addition to your statutory rights. In the unlikely event that you receive an item from us which is defective or sent in error we will refund your postage costs in returning the item. Click returns policy for details on how to return a defective item to us.
If you need to reach us, please email us at: firstname.lastname@example.org
Our full terms and conditions can be accessed here: Terms and Conditions.